VM performance incidents
Investigate guest OS health, disks, CPU, memory and application dependencies.
Cloud Management/Microsoft Azure
AZURE MANAGED INFRASTRUCTURE
Make Azure operations predictable and accountable.
Practical administration for Azure virtual machines, networking, identity, monitoring and business-critical recovery.
OPERATIONS MODELAzure
AzureCloud environment
COMPUTENETWORKIDENTITYDATA
ObserveInvestigateResolveReview
PROBLEMS WE HELP SOLVE
What goes wrong without clear cloud ownership?
Cloud platforms provide powerful building blocks. Production stability still depends on people, process and verification.
Complex hybrid access
Review Entra ID, RBAC, network rules, VPN connectivity and access boundaries.
Recovery plans not tested
Review Azure Backup coverage, retention, restore procedures and recovery priorities.
SERVICE CAPABILITIES
What our engineers can manage.
Operational scope is agreed for each environment, with responsibilities, access and response expectations documented before onboarding.
01
Virtual machines & OS
Azure Virtual Machines, managed disks, Linux/Windows coordination, maintenance and capacity planning.
02
Network & identity
Virtual Network, NSGs, load balancing, VPN, Microsoft Entra ID and Azure RBAC reviews.
03
Data & recovery
Azure Backup, Recovery Services vaults, Blob Storage and Azure SQL operational reviews.
04
Monitoring & spend
Azure Monitor, Log Analytics, alerts, Azure Cost Management and monthly operational reporting.
PLATFORM COVERAGE
Azure Virtual MachinesVirtual NetworkNSGsEntra IDAzure RBACAzure MonitorLog AnalyticsAzure BackupAzure SQLBlob Storage
MANAGED SERVICES
Not another dashboard. A repeatable operating process.
Our monthly service scope can include monitoring, incident investigation, maintenance, access reviews, backup oversight, capacity planning and operational reporting.
Discuss monthly support ↗- 01 / AssessInventory critical workloads, access, monitoring and recovery dependencies.
- 02 / OnboardAgree scope, maintenance windows, contacts and escalation procedures.
- 03 / OperateInvestigate alerts, perform approved maintenance and track exceptions.
- 04 / ImproveReview incidents, backup results, capacity and prioritized recommendations.
REAL OPERATING SCENARIOS
Support built around business problems.
A business app runs slowly
Correlate VM, disk, network and application symptoms to identify likely bottlenecks.
Discuss this challenge ↗Access is inconsistent
Review RBAC assignments, identity configuration and network restrictions.
Discuss this challenge ↗Moving servers into Azure
Assess dependencies, connectivity, backup and migration rollback requirements.
Discuss this challenge ↗LET'S REVIEW YOUR ENVIRONMENT
Talk to KTCHost ↗Know what needs attention before the next incident.
Share your cloud platform, workload priorities and current challenges. We'll discuss an appropriate support or project scope.